Fraud Prevention
Policy

At Royal Boutique, we take the security of our transactions seriously. Due to the nature of our business and our significant presence in the market, we actively validate every purchase to prevent attempted fraud.

High-Value Purchases

For any purchases exceeding £10,000 (or currency equivalent), payment must be made via bank transfer. Please refer to our full policy for more details.

Identification Requirements

For the purchase of any watch (excluding Casio models), we require a valid photograph ID and a recent utility bill to be provided within 48 hours of our request. This measure is essential to protect both our business and our customers from potential fraud. While we understand this may cause some inconvenience, it is a necessary step to ensure the safety of both parties. We appreciate your cooperation and will do our best to make this process as smooth as possible.

After you make a purchase, one of our team members will reach out to collect these documents.

Accepted Identification Documents

Photographic ID:

  • Driving License
  • Passport

Additional Documents:

  • Utility Bill
  • Bank Statement

Important Notes:

  • All photographic ID must be valid and in-date.
  • Additional documents must match the shipping address and cannot be dated later than 8 weeks from the time of submission.
  • We require only one of each type of document to be submitted to Royal Boutique within 48 hours of our request.

Reporting Fraud

Royal Boutique is committed to maintaining a secure shopping environment and will report any attempts at fraud to the relevant authorities. We reserve the right to cancel any purchase if we believe it to be invalid.

Thank you for your understanding and cooperation in helping us maintain a safe shopping experience for all our customers. If you have any questions about this policy, please feel free to contact us at info@royalboutique.com.

We are a team of watch enthusiasts that everyday has the privilege to work with our biggest interest

Royal Boutique Address

The Opus
By ZAHA HADID
Dubai – United Arab Emirates

0561234123
info@RoyalBoutique.com

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We are a team of watch enthusiasts that everyday has the privilege to work with our biggest interest

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Royal Boutique Address

The Opus
By ZAHA HADID
Dubai – United Arab Emirates

0561234123
info@RoyalBoutique.com

© 2020 – Royal Boutique

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